![]() ![]() Inside Soap Awards 2022: Jennifer Metcalfe and Chelsee Healey lead the glamour as EastEnders and Emmerdale sweep the board 'I know I look like a bit of a weirdo talking to my own letterbox but it was just a bit of fun in the hope that I'd get the message across to the person selling it.'Īn eBay spokesperson said: 'We're going to send Tom a replacement kit free of charge, so he can step away from the letterbox.' 'I deliberately ordered it from a seller who said they were located nearby as I thought it would arrive quicker but I'm not sure they're even in the UK. 'I tried to buy the same part off someone else and they sent me the wrong one so I was well stressed. I had a Volkswagen show last Sunday and ended up having to borrow a part off my mate because this one never arrived. He said: 'I get really stressed when something doesn't turn up but sometimes I order so much I lose track of things. He paid £1,500 for it but reckons he's spent £600-a-month on new parts to make it ready for the road. Mr Penny's multi-coloured 2014 Polo Harlequin is just one of just 114 made in the UK. 'I've become what I hate but just was just at a loss as to what to do.' The message Mr Penny received from the seller asking him to send them a video (left) 'I suppose it was quite dry but that's the way my humour is. 'Basically I did a tour of the hallway and showed them that the letterbox was empty so clearly I hadn't received the order. ![]() 'I ordered it so long ago I had forgotten about it until I realised I needed it to fix the car up for the weekend. The drainage engineer, from Bracknell, Berkshire, said: 'He wanted me to put my complaint in a video, so I did. The petrolhead panicked last week after realising the £16 brake and clutch bleeding kit he ordered was not going to arrive in time for a car show he was attending.Īnd when the seller finally responded asking him to send a film detailing his grievance, Mr Penny recorded a brilliant deadpan clip of him checking the letterbox in his flat. Tom Penny, 25, from Bracknell, Berkshire, bought a car part for his limited edition Volkswagen Polo Harlequin in February but still has not received it despite repeatedly contacting the vendor. A frustrated eBay customer who was told by the seller to provide video evidence of his 'missing item' complaint did just that - by showing him talking to his empty letterbox. ![]()
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